Relationship between the principles transmitted by consultants implementing the ISO 9000 standard and the loyalty of their clients

  1. Viadiu, F.M.
  2. Fransi, E.C.
Revue:
International Journal of Services, Technology and Management

ISSN: 1741-525X 1460-6720

Année de publication: 2006

Volumen: 7

Número: 4

Pages: 320-331

Type: Article

DOI: 10.1504/IJSTM.2006.011001 GOOGLE SCHOLAR

Objetivos de desarrollo sostenible