Assessing teamwork competence

  1. Cristina Torrelles Nadal 1
  2. Georgina Paris Mañas 2
  3. Betlem Sabrià Bernadó 3
  4. Carles Alsinet Mora 1
  1. 1 Universitat de Lleida
    info

    Universitat de Lleida

    Lleida, España

    ROR https://ror.org/050c3cw24

  2. 2 Universitat Autònoma de Barcelona
    info

    Universitat Autònoma de Barcelona

    Barcelona, España

    ROR https://ror.org/052g8jq94

  3. 3 Universitat d'Andorra
Mostrar afiliaciones +
Revista:
Psicothema

ISSN: 0214-9915

Año de publicación: 2015

Volumen: 27

Número: 4

Páginas: 354-361

Tipo: Artículo

DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: Psicothema

Resumen

Antecedentes: En los últimos años las organizaciones han experimentado múltiples cambios y el trabajo en equipo es uno de ellos. Esta manera de trabajar genera más beneficio en las organizaciones. El presente artículo tiene como objetivo evaluar la competencia de trabajo en equipo de los empleados de diferentes empresas españolas para conocer las debilidades y potencialidades de los equipos en su acción profesional. Método: Se ha contactado con 55 equipos procedentes de diferentes organizaciones configurando así una muestra de carácter no probabilístico formada por 55 participantes (sujetos evaluados) y 218 observadores (sujetos evaluadores: coordinadores y compañeros de trabajo). El instrumento de recogida de los datos es la Rúbrica de Trabajo en Equipo (Torrelles, 2011) y su aplicación se ejecuta a través del método de evaluación 360º. Resultados: El 80% de los trabajadores muestran que tienen una media de 3 o superior en el nivel de adquisición de la competencia de trabajo en equipo, el 20% restante se encuentran entre 2 y 3. Conclusiones: Los resultados muestran que los trabajadores de las empresas españolas no tienen adquirida la competencia de trabajo en equipo en toda su globalidad, pues dimensiones como la regulación y la ejecución necesitan ser mejoradas.

Referencias bibliográficas

  • Alcover, C. M., Gil, F., & Barrasa, A. (2004). Aprendizaje de equipo: Adaptación en una muestra española de las escalas de actividades de aprendizaje [Team learning: Adaptation of learning activities scales in a Spanish sample]. Psicothema, 16(3), 378-383.
  • Appelbaum, E., Bailey, T., Berg, P., & Kalleberg, A. (2000). Manufacturing Advantage: Why High-Performance Work Systems Pay Off. Cornell: University Press.
  • Aritzeta, A., & Balluerka, N. (2006). Cooperation, competition and goal interdependence in work teams: A multilevel approach. Psicothema, 18(4), 757-765.
  • Ayestarán, S. Coord. 2005. Guía para el trabajo en equipo (Publicación interna) [Guide to teamwork]. San Sebastián: Càtedra de Calidad de la UPV/EHU.
  • Bacon, N., & Blyton, P. (2003). The impact of teamwork on skills: Employee perceptions of who gains and who loses. Human Resource Management Journal, 13(2), 13-29.
  • Bailey, T., Berg, P., & Sandy, C. (2001). The effect of high performance work practices on employee earnings in the steel, apparel and medical electronics and imaging industries. Industrial and Labor Relations Review, 54(2), 525-543.
  • Baker, D.P., Day, R., & Salas, E. (2006). Teamwork as an Essential Component of High-Reliability Organizations. HSR: Health Services Research, 41(4p 2), 1576-1598.
  • Baker, D.P., Hovarth, L., Campion, M., Offerman, L., & Salas, E. (2005). The all Teamwork Framework, in International Adult Literacy Survey. In T.S. Murray, Y. Clermont, & M. Binkley (Eds.), Measuring Adult Literacy and Life Skills: New Frameworks for Assessment (pp. 229-272). Ottawa: Statistics Canada.
  • Baker, E.L. (1998). Draft final report for the validation of teamwork skills questionnaire using computer-based teamwork simulations (National Center for Research on Evaluation, Standards, and Student Testing). Los Angeles: University of California
  • Beaudin, G. (1996). Croyance partagée en l’efficacité groupale: validation prédictive et validation de construït. Thèse doctoral. Faculté des arts et des sciences, Université de Montréal, Canada.
  • Beckham, R. (1998). Self-Directed Work Teams the Wave of the Future? Hospital Material Management Quarterly, 20(1), 48-60.
  • Berk, R. A. (2009). Using the 360° multisource feedback model to evaluate teaching and professionalism. Medical Teacher, 31(12), 1073-1080.
  • Brannick, M.T., Salas, E., & Prince, C. (1997). Team performance assessment and measurement: Theory, Methods, and Applications. Mahwah, NJ: Lawrence Erlbaum Associates.
  • Cannon-Bowers J., Tannenbaum S.I., Salas E., & Volpe, C.E. (1995). Defining competencies and establishing team training requirements. In R. Guzzo & E. Salas (Eds.), Team Effectiveness and Decision Making in Organizations (pp.333-380). San Francisco: Jossey-Bass.
  • Chakraborti, C., Boonyasai, R. T., Wright, S. M., & Kern, D. E. (2008). A systematic review of teamwork training interventions in medical student and resident education. Journal of General Internal Medicine, 23(6), 846-853.
  • Cohen, S. G., & Bailey, D. E. (1997).What makes teams work: Group effectiveness research from the shop floor to the executive suite. Journal of Management, 23(3), 239-290.
  • Cortez, C., Nussbaum, M., Woywood, G., & Aravena, R. (2009). Learning to collaborate by collaborating: a face-to-face collaborative activity for measuring and learning basics about teamwork. Journal of Computer Assisted Learning, 25, 126-142.
  • Dalessio, A.T. (1998). Using multisource feedback for employee development and personnel decisions: Practice and methods for performance management. San Francisco, CA: Jossey-Bass.
  • Edwards, P., & Wright, M. (1998). Human resource management and commitment: a case study of teamworking. In P. Sparrow, & M. Marchington (Eds.), Human Resource Management: The New Agenda. London: Pitman.
  • Ellis, A.P.J., Bell, B.S., Ployhart, R. E., Hollenbeck, J. R., & Ilgen, D.R. (2005). An evaluation of generic teamwork skills training with action teams: effects on cognitive and skill-based outcomes. Personnel psychology, 58, 641-672.
  • Faure, C. (2009) Attribution Biases in the Evaluation of New Product Development Team Members. The Journal of Product Innovation Management 26, 407-423.
  • Fernández, R., Kozlowski, S. W. J., Shapiro, M. J., & Salas, E. (2008). Toward a definition of teamwork in emergency medicine. Academic Emergency Medicine, 15(11), 1104-1112.
  • Geary, J. F., & Dobbins, A. (2001). Teamworking: a new dynamic in the pursuit of management control. Human Resource Management Journal, 11(1), 3-23.
  • Gil, F., Rico, R., & Sánchez-Manzanares, M. (2008). Eficacia de equipos de trabajo [Effectiveness of work team]. Papeles del Psicólogo, 29, 25-31.
  • González Romà, V. (2008). La innovación en los equipos de trabajo [Innovation in work teams]. Papeles del Psicólogo, 29(1), 32-40.
  • Hackman, J.R. (1987). The design of work teams. In J.W. Lorsch (Ed.), Handbook of Organizational Behavior (pp. 315-342), Chicago: Prentice-Hall.
  • Hollenbeck J.R., DeRue D.S., & Guzzo R. (2004). Bridging the gap between I/O research and HR practice: Improving team composition, team training and team task design. Human Resource Management, 43, 353-366.
  • Humphrey, S.E.; Karam, E.P., & Morgeson, F.P. (2010). Towards a typology of team effectiveness: A meta-analytic review. Paper presented in 25th Annual Meeting of the society for industrial and Organizational Psychology, Atlanta GA.
  • Ilgen, D.R., Hollenbeck, J.R., Johnon, M., & Jundt, D. (2005). Teams in Organizations: From Input-Process Output Models to IMOI models. Annual Review Psychologie, 56, 517-543.
  • Kayes, A. B., Kayes D. C., & Kolb, D. A. (2005). Experiential learning in teams. Simulation and Gaming, 36(3), 330-354.
  • Kivimaki, M., & Elovaino, M. (1999). A short version of the Team Climate Inventory: development and psychometric properties. Journal of Occupational and Organizational Psychology, 72(2) 241-246.
  • Kozlowski, S. W. J., & Ilgen, D. R. (2006). Enhancing the efectiveness of work groups and teams. Psychological science in the public interest, 7(3), 77-124.
  • Lawler, E.E., Mohrman, S. A., & Ledford, G.E. (1992). Employee involvement and total quality management: Practices and results in Fortune 1000 companies. San Francisco: Jossey-Bass.
  • Leggat, S.G. (2007) Effective healthcare teams require effective team members: defining teamwork competencies. BMC Health Services Research, 7, 7-17.
  • Lerner, S., Magrane, D., & Friedman, E. (2009). Teaching teamwork in medical education. Mount Sinai Journal of Medicine, 76(4), 318-329
  • Lévy-Leboyer, C. (2000). Feedback de 360º. Barcelona: Gestión 2000.
  • Marks M.A., Sabella M.J., Burke C.S., & Zaccaro S.J. (2002). The impact of cross training on team effectiveness. Journal of Applied Psychology, 87, 3-13.
  • Mathieu, J.E., Heffner, T.S., Goodwin, G.F., Salas, E., & Cannon-Bowers, J.A. (2000). The influence of shared mental models on team process and performance. Journal of Applied Psychology, 85, 273-283.
  • Maurer, T.J., Barbeite, F.G., & Mitchell, D.R.D. (2002). Predictors of attitudes toward a 360-degree feedback system and involvement in postfeedback management development activity. Journal of Occupational & Organizational Psychology, 75(1), 87-107.
  • Miklavcic Sumanski, M., Kolenc, I., & Markic, M. (2007). Teamwork and defining group structures. Team Performance Management, 13(3/4), 102-116.
  • Park, S., Henkin, A. B., & Egley, R. (2005). Teacher team commitment, teamwork and trust: Exploring associations. Journal of Educational Administration, 43(5), 462-479.
  • Parker, S. K., & Wall, T. D. (1998). Job and Work Design: Organizing Work to Promote Well-Being and Effectiveness, London: Sage.
  • Proudfoot, J. G., Bubner, T., Amoroso, C., Swan, E., Holton, C., Winstanley, J., Beilby, J., & Harris, M.F. (2009). Chronic care team profile: A brief tool to measure the structure and function of chronic care teams in general practice. Journal of Evaluation in Clinical Practice, 15(4), 692-698.
  • Robbins SP. (2003). Organizational Behavior. Upper Saddle River: Prentice-Hall.
  • Rousseau, V., Aubé, C., & Savoie, A. (2006a). Le fonctionnement interne des é quipes de travail: Conception et mesure [Internal functioning of work teams: Conception and measurement]. Canadian Journal of Behavioural Science, 38(2), 120-135.
  • Rousseau, V., Aubé, C., & Savoie, A. (2006b). Teamwork behaviors: A review and an integration of frameworks. Small Group Research, 37(5), 540-570.
  • Rousseau, V., Aubé, C., Chiocchio, F., Boudrias, J., & Morin, E. M. (2008). Social interactions at work and psychological health: The role of leadermember exchange and work group integration. Journal of Applied Social Psychology, 38(7), 1755-1777.
  • Salas, E., Burke, C.S., & Cannon-Bowers, J.A. (2000). Teamwork: Emerging principles. International Journal of Management Reviews, 2(4), 339-356.
  • Salas, E., Sims, D. E., & Burke, C.S. (2005). Is there A “big five” in teamwork? Small Group Research, 36(5), 555-599.
  • Skjerve, A. B., Kaarstad, M., & Holmgren, L. (2015). Teamwork competence requirements in nuclear power plant control rooms. Nutricional Care of the Patient with Gaestrointestinal Disease, 401. London: Taylo & Francis.
  • Stevens, M. J., & Campion, M. A. (1994). The knowledge, skill, and ability requirements for teamwork: Implications for human resource management. Journal of Management, 20, 503-530.
  • Stevens, M.J., & Yarish, M.E. (1999). Training for team effectiveness. In Sundstrom E. Associates (Eds.), Supporting work team effectiveness (pp. 126-156). San Francisco: Jossey-Bass.
  • Strating, M., & Nieboer, A. (2009). Psychometric test of the Team Climate Inventory-short version investigated in Dutch quality improvement teams. Health Services Research, 9, 126.
  • Sundstrom, E., McIntyre, M., Halfhill, T., & Richards, H. (2000). Work groups: From the hawthorne studies to the work teams of the 1990s. Group Dynamics, 4, 44-67.
  • Torrelles, C. (2011). Eina d’avaluació De la competència de treball en equip [Teamwork competence assessment tool]. Tesis doctoral, Facultat de Ciències de l’Educació, Universitat de Lleida, Lleida, España.
  • Torrelles, C., Coiduras, J., Isus, S., Carrera, X., Paris, G., & Cela, J. M. (2011). Competencia de trabajo en equipo: definición y categorización [Teamwork competence: conception and categorization]. Profesorado. Revista de currículum y formación del profesorado, 15(3), 329-344.
  • Torrelles, C., Coiduras, J., Carrera, X., & Isus, S. (2014). Du changement dans l’évaluation du travail d’équipe: validation de l’outil RUTE [The change in the assessment of teamwork: Validation Tool RUTE]. Les dossiers des Sciences de l’Éducation, 31, 101-116.
  • Triola, M. F. (2009). Estadística (10a ed.) [Statistics]. México: Pearson educacion.
  • Tjosvold, D. (1991). Team Organization: An Enduring Competitive Advantage. Chichester: Wiley.
  • Weaver, S., Rosen, M., Salas, E., Baum, K., & King, H. (2010). Integrating the Science of Team Training: Guidelines for Continuing Education. Journal of Continuing Education in the Health Professions, 30(4), 208-220.
Fuente de los datos: Dialnet